FAQs

ORDERS

HOW DO I PLACE AN ORDER?

HOW CAN I MODIFY MY ORDER?

PAYMENT

HOW CAN I PAY FOR MY ORDER?

WHAT CURRENCY ARE YOU USING?

SHIPPING

HOW MUCH IS SHIPPING?

WHERE DO YOU SHIP?

HOW DO YOU SHIP?

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

CAN I TRACK MY ORDER?

WHEN WILL MY TRACKING INFORMATION APPEAR?

WHY CAN'T I TRACK MY ORDER?

WHY DOES MY SHIPMENT STATUS REMAIN UNCHANGED?

WHY I HAVE TO PAY EXTRA FEES TO RECEIVE MY ORDER?

OOPS! I PROVIDED THE WRONG SHIPPING ADDRESS, WHAT NOW?

WHY DOES THE TRACKING INFORMATION SHOW "RETURN TO SENDER"?

RETURNS

HOW DO I RETURN A PRODUCT?